Payment Policy

Last Updated: June 3, 2026

At Emma & Martin Dublin, we strive to provide a secure, convenient, and seamless checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and how refunds are handled.

If you have any questions regarding payments, please contact us at info@emmamartin-dublin.com.

1. Accepted Payment Methods

We offer a variety of secure payment options to make your shopping experience as convenient as possible.

Available payment methods may include:

  • American Express (AMEX)

  • Visa

  • Mastercard

  • Maestro

  • Shop Pay

  • Apple Pay

  • Google Pay

Please note that the payment methods displayed at checkout may vary depending on your country, device, and local payment availability.

Customers are responsible for selecting a payment method that is available and supported in their region.

2. Secure Payment Processing

Your security is a priority at Emma & Martin Dublin.

All payments are processed through trusted third-party payment providers using advanced encryption and secure payment technologies.

Security measures include:

  • SSL (Secure Socket Layer) encryption

  • Secure payment gateways

  • Fraud prevention and transaction monitoring

  • Industry-standard payment security protocols

For your protection, Emma & Martin Dublin does not store complete payment card information on its servers.

3. Order Processing

Orders will only enter processing once payment has been successfully authorized and received.

If a payment is declined, canceled, or flagged for security verification, the order may be delayed or automatically canceled.

Customers are responsible for ensuring that:

  • Payment details are accurate

  • Sufficient funds are available

  • Any additional verification requirements from their bank or payment provider are completed

4. Pricing and Currency

All prices displayed on our website are shown in the currency selected on the website at the time of purchase.

Depending on your payment provider or financial institution:

  • Currency conversion fees may apply

  • Exchange rates may vary

  • Additional banking charges may be charged independently by your provider

Emma & Martin Dublin is not responsible for fees imposed by banks, card issuers, or payment providers.

5. Refunds

If a refund is approved in accordance with our Return & Refund Policy, the refund will be issued to the original payment method used during checkout.

Once approved, refunds are typically processed within 14 days after:

  • The returned item has been received, and

  • The return has been inspected and approved

Please note:

  • Processing times may vary depending on your bank or payment provider.

  • Original shipping fees may not be refundable unless required by applicable law.

  • Refunds can only be issued to the original payment method used for the purchase.

6. Failed or Disputed Payments

If a payment dispute, chargeback, or unauthorized transaction claim is initiated, we reserve the right to investigate the matter and temporarily suspend related orders or accounts while the case is being reviewed.

Customers experiencing payment issues are encouraged to contact our support team first so that we can work together toward a quick resolution.

7. Contact Information

Emma & Martin Dublin

Customer Support Email:
info@emmamartin-dublin.com

If you have any questions regarding payments, billing, transactions, or refunds, our support team will be happy to assist you.

Thank you for shopping with Emma & Martin Dublin.