Privacy Policy

Last Updated: June 3, 2026

At Emma & Martin Dublin, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you use our website or services:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through trusted payment providers and never stored on our servers)
IP address
Device and browser information
Order and transaction history
Website usage and browsing behavior through cookies and analytics tools

Providing certain information may be necessary for us to process and deliver your order.

2. How We Use Your Information

We use your personal data for the following purposes:

Processing and fulfilling your orders
Managing payments and transactions
Providing customer support and assistance
Sending order confirmations, shipping updates, and tracking information
Improving our website, product offerings, and customer experience
Preventing fraud, abuse, and unauthorized activities
Complying with legal and regulatory obligations
Sending promotional communications and marketing offers when you have provided consent

3. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

Performance of a contract (processing your order)
Your consent (such as marketing communications)
Compliance with legal obligations
Legitimate business interests, including fraud prevention, website optimization, and customer service improvements

4. Sharing Information with Third Parties

To provide our services efficiently, we may share certain information with trusted third parties, including:

Payment service providers
Shipping and delivery partners
Order fulfillment and logistics partners
Website analytics and marketing service providers
Customer support and operational service providers

We only share information when necessary for the purposes outlined in this Privacy Policy.

Emma & Martin Dublin never sells, rents, or trades personal information to third parties.

Some products may be fulfilled and shipped directly by trusted international fulfillment partners. As a result, certain personal information may be transferred outside the European Economic Area (EEA). Where applicable, appropriate safeguards are implemented to protect your data in accordance with applicable privacy regulations.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

Certain records, including transaction and accounting information, may be retained for up to 7 years where required by applicable tax and financial regulations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Ensure proper website functionality
Improve website performance and user experience
Analyze visitor behavior and website traffic
Support marketing and advertising activities

You can manage or modify your cookie preferences at any time through your browser settings or our cookie management tools.

For more information, please refer to our separate Cookie Policy.

7. Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, loss, misuse, or alteration.

Security measures include:

SSL-encrypted connections
Secure payment processing systems
Restricted access to customer information
Ongoing monitoring and security improvements

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Rights

Subject to applicable data protection laws, you may have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw previously given consent
Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.

9. Contact Information

Emma & Martin Dublin

Customer Support Email: info@emmamartin-dublin.com

For any questions regarding this Privacy Policy or the processing of your personal information, please contact us using the email address above.

We are committed to handling all privacy-related inquiries professionally and in accordance with applicable data protection regulations.

Emma & Martin Dublin reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.

Privacy Policy