Terms & Conditions
Last Updated: June 3, 2026
Welcome to Emma & Martin Dublin. These Terms & Conditions govern your use of our website and the purchase of products through our online store.
By accessing our website and placing an order, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Cookie Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.
If you do not agree with these terms, please refrain from using our services.
1. Applicability
These Terms & Conditions apply to all visitors, customers, and users of the Emma & Martin Dublin website and services.
By placing an order, you confirm that:
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You are at least 18 years of age or have permission from a parent or legal guardian.
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The information you provide is accurate and complete.
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You agree to comply with these Terms & Conditions and all applicable laws and regulations.
2. Product Information
We strive to ensure that all product descriptions, images, sizing information, and pricing details displayed on our website are accurate and up to date.
However, please note that:
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Product colors may vary slightly depending on screen settings and device displays.
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Minor variations in appearance, materials, or packaging may occur.
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Typographical errors, pricing mistakes, or inaccuracies may occasionally appear.
Emma & Martin Dublin reserves the right to correct errors, update information, or cancel orders affected by incorrect information at any time.
No rights may be derived from obvious errors or inaccuracies.
3. Orders and Payments
All orders are subject to acceptance and product availability.
An order is considered accepted once payment has been successfully received and an order confirmation has been issued.
Available payment methods may vary depending on your location and may include trusted payment providers such as:
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Credit and debit cards
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PayPal
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Apple Pay
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Google Pay
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Local payment solutions where available
All transactions are processed securely through encrypted payment systems.
Emma & Martin Dublin does not store full payment card details on its servers.
4. Order Processing and Delivery
We aim to process and dispatch orders as efficiently as possible.
Processing Time
Orders are typically processed within 1–3 business days.
Delivery Time
Following dispatch, delivery generally takes 1–7 business days, depending on destination and local carrier services.
Please note:
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Delivery estimates are not guaranteed.
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Delays may occur due to customs inspections, weather conditions, holidays, carrier disruptions, or other circumstances beyond our control.
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Certain products may be shipped directly from our international fulfillment partners.
Where applicable, customs duties, taxes, or import fees are the responsibility of the customer.
Delivery delays do not automatically entitle customers to cancellation, compensation, or refunds.
5. Returns, Refunds, and Cancellations
Returns and refunds are governed by our separate Return & Refund Policy.
Customers should review that policy carefully before placing an order.
Because orders are often processed shortly after purchase, cancellation requests cannot always be accommodated once fulfillment has begun.
Customers experiencing issues with an order should contact our support team at:
We are committed to working with customers to find fair and reasonable solutions whenever possible.
6. Limitation of Liability
To the fullest extent permitted by law, Emma & Martin Dublin shall not be liable for:
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Indirect or consequential losses
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Loss of profits, business opportunities, or data
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Delivery delays caused by third-party carriers
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Events beyond our reasonable control
Customers are responsible for providing accurate shipping information during checkout.
Our total liability relating to any order shall not exceed the purchase price paid for the affected product.
Nothing in these Terms & Conditions excludes liability where exclusion is prohibited by applicable law.
7. Intellectual Property
All content available on the Emma & Martin Dublin website, including but not limited to:
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Logos
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Brand names
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Product descriptions
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Images
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Graphics
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Website design
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Text content
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Marketing materials
is protected by intellectual property laws and remains the exclusive property of Emma & Martin Dublin or its licensors.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
8. Customer Complaints
We value customer feedback and aim to resolve concerns promptly and professionally.
If you have a complaint regarding a product, service, or order, please contact:
To help us assist you efficiently, please include:
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Your order number
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A detailed explanation of the issue
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Relevant photographs where applicable
We aim to respond to customer inquiries within 5 business days.
9. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws governing the operation of Emma & Martin Dublin and consumer protection regulations applicable to our customers.
Any disputes arising from or relating to these Terms & Conditions shall be submitted to the competent courts where required by applicable law.
Nothing in these Terms & Conditions affects any statutory consumer rights that cannot be excluded under applicable legislation.
10. Changes to These Terms
Emma & Martin Dublin reserves the right to update, modify, or replace these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this page.
Customers are encouraged to review these Terms regularly to stay informed of any updates.
11. Contact Information
Emma & Martin Dublin
Customer Support Email:
info@emmamartin-dublin.com
For questions regarding these Terms & Conditions, please contact our support team. We are always happy to assist you.
Thank you for shopping with Emma & Martin Dublin.